http://jobs.terminix.com/careers/customer-service-jobs en
Responsible for supervising and coaching a team of associates in providing quality service for inbound and/or outbound telephone calls. Creates and maintains company monitoring standards

for call center/customer service representatives. Conducts analysis of monitoring results and provides feedback and recommendations to call center/customer service quality assurance manager.

Responsibilities

1. Monitor activities of associates as needed to in...]]> Sun, 11 Mar 2012 16:00:00 GMT 1617819-Dallas-Clerical
This is the home-based customer service role. Receives and/or places telephone calls which are basic and routine in nature to handle any/all aspects of customer accounts, including solicitation, inquiries, and problem resolution. Acts as the customer advocate for all customer service issues. Uses computerized system for tracking, information gathering, and/or troubleshooting. Ensures that customers receive the best service possible through processing

orders, p...]]> Tue, 09 Aug 2011 16:00:00 GMT 1658014-Silicon-Valley-Branch-Services